Return Policy
We want you to be completely satisfied with your purchase from WOLF STORE. If you are not satisfied for any reason, our return policy makes it easy to initiate a return. Please read the following guidelines:
1. Return Eligibility:
Returns are accepted within 4 days from the date of delivery.
Items must be in their original condition, unused, and with all original tags and packaging intact.
2. Return Process:
To initiate a return, please send an email to thewolfstore.in@gmail.com within the 4-day return window.
In the email, include your order number, the item(s) you wish to return, and the reason for the return.
3. Approval and Instructions:
Once we receive your return request, our customer support team will review it and provide you with further instructions.
Approved returns will be issued a Return Authorization Number (RAN) along with detailed return instructions.
4. Return Shipping:
Customers are responsible for the return shipping costs unless the return is due to a defect or an error on our part.
We recommend using a trackable shipping method to ensure the safe return of the items.
5. Exclusions:
Certain items, such as personalized or custom-made products, may not be eligible for return. Please check the product description for specific return information.
7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at thewolfstore.in@gmail.com. We will arrange for a replacement or provide further assistance.
8. Contact Us:
If you have any questions or concerns regarding the return process, feel free to reach out to our customer support team at thewolfstore.in@gmail.com .
Thank you for shopping with WOLF STORE. We appreciate your business, and we are committed to ensuring a smooth and hassle-free return process for our valued customers.